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August 8, 2023

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How to cancel an e-Invoice on Web

How to cancel an e-Invoice on Web

Note:
1. E-invoices can be cancelled only within 24 hours of creation. This action cannot be reversed.
2. E-invoices cannot be edited once created.
3. E-invoices cannot be cancelled on cancellation of original documents in other sections.

Step 1: Go to Sales and select e-Invoices

First go to sales on the left hand side of the dashboard. After clicking on 'sales', A drop down menu appears.

Select e-Invoices from the drop down menu.

Step 2: Click on “cancel e-Invoice”

Search or select the e-Invoice you would like to cancel and click on "delete Icon" option, under actions.

A pop up will appear, with the details of the e-invoice, such as date, ID, customer, and payment details. Click on the “cancel” button from the pop up.

Step 3: e-Invoice deleted

Congratulations, Your e-Invoice has been deleted successfully and a pop up will appear informing the same on the top of the screen.

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