July 10, 2023
Shaik Musrath

Understanding the Place of Supply for OIDAR Services

In the digital age, Online Information and Database Access or Retrieval (OIDAR) services have gained significant importance. However, determining the appropriate taxation rules and the place of supply for OIDAR services can be a complex task. In this blog, we will study the concept of place of supply for OIDAR services and its significance in the realm of taxation.

Determining the Place of Supply:

The place of supply for OIDAR services is a crucial factor in determining the applicable tax regulations. The tax liability and compliance requirements differ depending on whether the service is considered to be supplied within the same country (intra-country) or across borders (inter-country). To address this, many countries have adopted the guidelines provided by the Organization for Economic Cooperation and Development (OECD) and implemented them into their local taxation frameworks.

The General OIDAR Rule:

The general rule for determining the place of supply for OIDAR services is based on the location of the recipient, particularly when the recipient is a non-taxable person (i.e., a consumer). In simpler terms, if you provide an OIDAR service to an individual or a business that is not registered for VAT/GST, the place of supply is generally deemed to be where the recipient is located.

Exceptions and Special Cases:

While the general rule provides a basic framework, there are exceptions and special cases to consider. Some countries have specific thresholds or rules for determining the place of supply based on revenue or the number of customers. Additionally, if the recipient is a taxable person (i.e., a business registered for VAT/GST), the place of supply may be determined based on their registered location or other criteria outlined by local tax authorities.

VAT/GST Registration:

The taxation of OIDAR services often involves VAT (Value Added Tax) or GST (Goods and Services Tax) implications. Depending on the specific country and the nature of the services provided, businesses may be required to register for VAT/GST in the countries where their customers are located. This ensures compliance with the local tax laws and allows for the collection and remittance of the appropriate taxes.

How to determine the location of the recipient?

Determining the location of the recipient for the purpose of supplying OIDAR services can be challenging but essential for complying with tax regulations. Here are some common methods used to determine the location of the recipient:

Residential Address: 

One of the simplest ways to determine the location of an individual recipient is by collecting and verifying their residential address. This can be done through the customer's registration or account details.

IP Address: 

The Internet Protocol (IP) address of the customer's device can provide an approximate location. However, it's important to note that IP addresses can be unreliable indicators, especially in cases where the customer is using a virtual private network (VPN) or other means to mask their location.

Billing Address: 

If the customer provides a billing address, it can serve as an indicator of their location. However, it is essential to cross-check the billing address with other factors to ensure accuracy.

Bank Details: 

The customer's bank details, such as the location of their bank account, can provide clues about their location. However, this method is more relevant for business customers rather than individual consumers.

Country of Residence Declarations: 

Some jurisdictions require customers to declare their country of residence or provide other supporting documentation to confirm their location. Service providers may request customers to fill out forms or provide additional information to determine their residency status.


 Geo-blocking is a method used by service providers to restrict access to their services based on the customer's location. By implementing geolocation technology, service providers can limit access to customers from specific countries or regions.

Evidence of Use: 

Monitoring and analyzing customer usage patterns, such as the time zone they access the service from or the language preference they choose, can provide insights into their location.

It is important to note that no single method is foolproof, and a combination of approaches may be necessary to determine the location of the recipient accurately. In cases where there is ambiguity or uncertainty, seeking professional advice or consulting with tax authorities can help ensure compliance with the applicable regulations.

Special provision in case of a service provider outside India and a non-tax-payer in India

In the case of a service provider located outside of India and a non-taxable recipient in India, special provisions come into play to determine the place of supply for OIDAR services. In India, these provisions are outlined under the Goods and Services Tax (GST) regime. Let's explore the key considerations:

Non-Taxable Recipient:

 If the recipient of the OIDAR service is a non-taxable person in India, which typically refers to an individual or a business that is not registered for GST, the place of supply is determined based on the location of the recipient.

Location of the Recipient: 

To determine the location of the recipient, various factors can be considered:

Residential Address: 

The residential address provided by the recipient can serve as an indicator of their location. Service providers may collect and verify this information during the registration process.

IP Address: 

While the IP address can provide some insight into the customer's location, it is not a foolproof method and should be used in conjunction with other factors for accuracy.

Other Indicators: 

Additional factors, such as billing address, bank details, or evidence of use (e.g., time zone, language preference), can also be considered to determine the recipient's location.

Tax Liability of the Service Provider: In this scenario, the service provider located outside of India is not required to register for GST in India unless they have a physical presence or a fixed establishment in the country. This means that they are not generally liable to collect and remit GST on the OIDAR services provided to non-taxable recipients in India.

Reverse Charge Mechanism: 

Under the reverse charge mechanism, the liability to pay GST on OIDAR services shifts from the service provider to the recipient if the recipient is a registered person under GST. In this case, the recipient is required to self-assess and pay the applicable GST on the services received directly to the Indian tax authorities.

It is important for service providers to maintain proper records and documentation to support the determination of the recipient's location and their non-taxable status. This can include capturing and retaining relevant customer information, such as residential addresses and any declarations made by the recipient regarding their tax status.

As GST regulations and provisions are subject to change, it is advisable for service providers to stay updated with the latest guidelines issued by the Indian tax authorities and seek professional advice when necessary to ensure compliance with the applicable rules.


In the digital era, OIDAR services have transformed the way we consume and access information. However, the global nature of these services necessitates careful consideration of the place of supply for tax purposes. By understanding the general rule, exceptions, and special cases, businesses can navigate the complexities of international taxation and ensure compliance with the applicable regulations. As the digital landscape continues to evolve, it is crucial for both service providers and consumers to stay informed about the changing tax requirements to avoid any potential pitfalls and disruptions in the delivery of OIDAR services.


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