Troubleshooting steps for errors in uploading Vyapar Files on Swipe

Reasons for Vyapar File Uploading Issues

Slow Internet Connection

Slow or unstable internet can result in delays or failure to upload or display Vyapar files on the Swipe.

Presence of other Documents

The presence of other documents in your company data within the Swipe can create conflicts, causing errors in file uploading and visibility.

Troubleshooting Steps

Let's try to fix the error with some basic troubleshooting steps.

Check Internet Connection:

The first and most important step is to ensure that your internet connection is stable and not fluctuating. These errors can often occur when there are disruptions in your network. If your internet is acting up, resolving those issues may be all you need to do.

If you have access to an alternative internet connection, give it a try. Sometimes, the issue may be specific to your current network, and switching to a different one might help

Refresh or Restart:

Begin by refreshing the page or restarting your device to resolve minor glitches and provide a fresh start.

Check the company

Once check if the company you are importing data for is the company you would like to import data from vyapar and confirm it. If you have multiple companies, please enter the company name that you want to import data for. But if you have only one company, please leave that field blank.

Update your OS and browser

Keep your device and browser up to date by checking for and installing the latest updates to address compatibility issues.

Check for any document presence

Check if you have any documents present on the Swipe, which may be causing issues in uploading documents from Vyapar and try to delete those documents.

Reset Your Swipe account

As a final troubleshooting step, consider resetting your Swipe account to address underlying issues affecting file uploading and visibility.

Contact Support

If none of the above steps work, and you continue to experience these errors, don't hesitate to contact our Swipe customer support. To provide you with further assistance and investigate the issue more deeply. You can create a support ticket to get help.

Note: Swipe is compatible with Windows devices running version 10 and above, Android devices running version 7 and above, as well as Mac OS devices running version 10.13 and above. If you're using older device versions, you can still access Swipe through any web browser by visiting www.getswipe.in