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Published on:
February 25, 2023
By
Harshini

GST Helpline - Get Government GST Customer Care Number

Goods and Services Tax (GST) is a comprehensive indirect tax that has replaced several other indirect taxes such as Value Added Tax (VAT), Service Tax, Central Excise Duty, and others. GST is a significant tax reform in India that has brought about comprehensive changes in the indirect tax regime. It has streamlined the taxation process and has improved the ease of doing business in the country.

However, with the introduction of GST, businesses are expected to comply with the new tax laws and regulations. It is essential for businesses to understand the GST laws, rules, and rates to ensure compliance. But, if you have any queries related to GST, you can contact the GST Helpline.

What is the GST Helpline?

The GST Helpline is a dedicated facility that has been set up by the Government of India to provide assistance and support to businesses and taxpayers regarding GST. The helpline provides information related to GST laws, rules, rates, and other related matters.

The GST Helpline is managed by the Goods and Services Tax Network (GSTN), which is a non-profit organization that manages the entire GST system in India. The helpline is available in multiple languages and is accessible to all registered taxpayers and businesses.

How to Contact the GST Helpline?

The GST Helpline can be contacted through various channels, including:

  • Call: You can call the GST Customer Care Number at 1800-1200-232 or 0124-4688999. The helpline is available from 9 am to 9 pm on all days of the week, except on national holidays.
  • Email: You can send an email to helpdesk@gst.gov.in for any queries related to GST.
  • Live Chat: You can also get in touch with the GST Helpline through live chat on the GST portal.

What Information is Required to Contact the GST Helpline?

When contacting the GST Helpline, you will need to provide certain information to help the customer care executive understand your query better. Some of the information that you may be asked to provide includes:

1. Your GSTIN (Goods and Services Tax Identification Number)

2. Your PAN (Permanent Account Number)

3. Your mobile number and email address

4. Details of your business such as the nature of your business, location, turnover, etc.

5. Details of the query or issue you are facing

What Queries can be Resolved through the GST Helpline?

The GST Helpline can assist you with the following queries:

1. Registration under GST

2. Filing of GST returns

3. Payment of GST

4. Claim for input tax credit

5. Refunds under GST

6. Classification of goods or services under GST

7. Any other queries related to GST laws, rules, and rates

However, if you have a specific issue or query related to your business, you may need to contact a GST Practitioner or a Chartered Accountant for assistance.

Conclusion

GST is a significant tax reform in India that has streamlined the taxation process and has improved the ease of doing business in the country. However, businesses are expected to comply with the new tax laws and regulations, and it is essential for them to understand the GST laws, rules, and rates to ensure compliance. In case of any queries related to GST, businesses can contact the GST Helpline through various channels such as call, email, or live chat. The GST Helpline provides assistance and support related to GST laws, rules, rates, and other related matters.

By contacting the GST Helpline, businesses can resolve their queries and issues related to GST in a timely and efficient manner.

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Updated on:
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