"Swipe Made Filing GST and Inventory Simpler" Karunakar #HappyCustomer from Hyderabad

Karunkar is an Accounts Manager at Innovative Pipe Concepts, a major distributor of plumbing-related items. They are one of the top distributors in their market, using many brands of products sourced from multiple suppliers. Before using Swipe, managing bills, inventory, and customer orders was not a smooth process.

Before using Swipe, their team needed to overcome challenges with their billing software. Oftentimes, converting a quotation to an invoice or keying in a bill for a customer took more time than expected. Things were not seamless, and some tasks that should have been simple had an extended time to completion.

The Problem: Disconnected Systems, Delays, and Inventory Confusion

Because of their business function, most billing had to happen from a particular desktop. If someone was out and needed to send a quote or check available product(s), they could not. They had no access through mobile, and the software did not allow for that level of flexibility. A few troublesome challenges that their company dealt with included:

1. Manual invoices had to be created from each quotation.

2. The data was not accessible outside their office computer.

3. Products from multiple vendors were not easily categorized.

4. Stock position or inventory grouping was difficult to see.

5. GST filing created deeper and more files to avoid the authorities...and then uploaded manually.

They were spending too much time on tasks that should’ve been instant.

The Turning Point: Discovering Swipe

About a year ago, the team was introduced to Swipe. They gave it a try, and one of the first benefits they noticed was that converting quotations into invoices was now easy, and this was huge because it would have slowed them down previously.

The on-the-go mobile app was also a total game changer. Staff could now check stock, send quotations and access business data if they weren't in the office — this was unheard of prior to Swipe.

What Changed After Switching to Swipe

After regularly using Swipe, the benefits became apparent:

1. Quoting to invoice conversion now takes just a click, and no re-entry.

2. Accessing stock on mobile allows everyone to work from anywhere.

3. Inventory management is much more organised now, including grouping by vendors.

4. GST filing is now easy too. They can simply download a ready-made JSN file straight from Swipe and upload it to the portal.

5. The team feels less chained to a specific machine or location. Everything is available on the go.

Karunkar remarked that Swipe is convenient to keep everything organised, making categories and managing stock much more visual and not confusing.

A Word from Karunkar to Other Businesses

“Earlier, we had trouble maintaining the stock or sending quotes properly. But with Swipe, everything is more connected. Filing GST is also less of a headache now,” he said.

He believes that businesses like his, especially those that deal with products from a variety of vendors and place orders with regular clients, Swipe makes day-to-day activities feel a little lighter and quicker.

Final Thoughts

For Innovative Pipe Concepts, Swipe wasn't simply billing software - it was a tool that added clarity to a previously large pile of clutter in their processes. From getting better accuracy on invoices to filing returns, the whole accounts workflow now fits together better than before. If your team has been stuck with slow software or limited accessibility, it would be worthwhile exploring what Karunkar tried with his team.

👉 Download Swipe today and join the #HappyCustomers.