Swipe has transformed Deeptha Naturals | A Testimonial by Savita Bash

About Deeptha Naturals

Incorporated under the MSME Act of 2006 in the year 2019 and headed by its Managing Director, Savita Bash, Deeptha Naturals is in the region of natural oils-from coconut to sesame, from safflower to almond, from kongji to mustard to castor oil. In the healthy, customer-friendly markets, this MSME was in urgent need of a cheap digital platform to improve its operation and reach higher in the market.

The need for a streamlined system

Being the smaller company, Deeptha Naturals faced problems with inventory management, sales, and online visibility. Savita was looking for a solution that would be cheaper and simpler to use for e-commerce applications, one without the expense of hiring a large advertising agency.

Enter Swipe: Simple and effective

This made it such an easy platform for Deeptha Naturals to transform its working:

1. Quick Installation: Everything was so easy to set up, Savita explains.

“It just took no time. I just uploaded pictures and, with no time, started getting orders through the website.”

2. User-Friendly Interface: It was simple for the business and its customers to use. Savita states,

“Then, it was also a friendly approach for the customers, very easy in terms of adding to cart or the payment portal, everything was very simple.”

3. Budget-Friendly: Small agencies like Swipe offered a very affordable alternative to costly advertising agencies. Savita explains,

Advertising agencies were giving us huge quotations, difficult for small-scale entrepreneurs, but Swipe was budget-friendly with a lot of features.

4. Customizable features: Swipe permitted easy updating of information as per business needs. Says Savita,

“Depending upon what you want, you can make changes, so they are easily available.”

5. Support reliability: The support team at Swipe fixed issues fast. Says Savita,

“Within 10 minutes, customer support resolves the issues; I think that’s the AHA component of Swipe.”

6. Efficient Transactions: Payments and records were streamlined. Savita shares,

“The amount gets credited soon, the history, the records, the reports, everything is very accessible.”

A Digital Partner for Small Businesses

Swipe has empowered Deeptha Naturals by:

Simplifying E-Commerce: Product upload and order management were made simple, and sales occurred faster.
Improving Customer Experience: Customers enjoyed using the platform more for its ease of use.
Supporting MSMEs: Swipe’s cost-effectiveness and features gave a level playing field to Deeptha Naturals.

Customer Impact

Savita shares gratifying customer insights, "Customers say, 'When we are applying safflower, our cholesterol decreases. When we put almond oil, our hair becomes very soft and shiny." This testimony cemented Deeptha Naturals unwavering commitment to quality-as backed by the efficiency of Swipe.

Final Words from Savita

Savita shares,

"We wholeheartedly thank Swipe for this continuous support for small MSME companies. That’s how me and Savita I trusted Swipe.”

Why Swipe?

From the viewpoint of small businesses wishing to simplify e-commerce and sales, Swipe presents a cheap, easy-to-use solution supported by quite a few establishments. It's an MSME transformation for Deeptha Naturals.

Try Swipe today: getswipe.in

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